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PUCT Docket 59168

Cy 2026 Dominant Certificated Telecommunications Utility Service Quality Report Under 16 Tac § 26.54

34 filings · Sep 8, 2026 – Oct 22, 2026 · synced Oct 23, 2:52 PM CDT · official docket on PUCT Interchange ↗

October 2026

  1. West Texas Rural Telelphone Cooperative, INC. Project filing

    3rd Quarter 2026 Service Quality Report

    Preview

    UTILITY: PERIOD ENDING: West Texas Rural Telephone Cooperative, Inc September 30,2026 PROJECT NO. 59168 TELEPHONE SERVICE QUALITY REPORT REPORT MONTHS OBJECTIVE July August September 95% 90% 99% 100% 90% <1% 100% 100% 100% 100% 100% 0% 100% 100% 100% 100% 100% 0% 100% 100% 100% 100% 83% 0% 85% <3.3 100% 100% 100% 85% …

  2. Industry Telephone Company Project filing

    Industry Telephone Company 3rd Qtr 2026 Telephone Service Quality Report

    Preview

    UTILITY: Industry Telephone Company PERIOD ENDING: 9/30/2026 PROJECT NO. 59168 TELEPHONE SERVICE QUALITY REPORT REPORT MONTHS Obiective JUL AUG SEP 1. % Primary orders completed in 5 working days 95% 100% 100% 100% 2. % Regular orders completed in 5 working days 90% 100% 100% 100% 3. % Service installations completed …

  3. Guadalupe Valley Telephone Cooperative Project filing

    Project No. 59168 - GVTC 3Q 2026 Service Quality Report

    Preview

    UTILITY: Guadalupe Valley Telephone Cooperative, Inc. PERIOD ENDING: 9/30/2026 PROJECT NO. 59168 TELEPHONE SERVICE QUALITY REPORT REPORT MONTHS August September Objective Julv I. % Primary orders completed in 5 working days 95% 100% 100% 100% 2. % Regular orders completed in 5 working days 90% 100% 100% 100% 3. % …

  4. Tatum Telephone Company Project filing

    Project No. 59168 Quality of Service_3Q 2026

    Preview

    U 00 00 Hilliary Tatum Te~Iephone Company STATEMENT OF ATTESTATION STATE OF OKLAHOMA § COUNTY OF COMANCHE § I, Misti Lindner, the attestator, sign my name to this instrument this 20th day of October 2026, being a duly authorized signatory of Tatum Telephone Company, do hereby declare and affirm that the attached report …

  5. Lipan Telephone Company, INC. Project filing

    Project No. 59168 Quality of Service_3Q 2026

    Preview

    U 00 00 Hilliary Lipan Te~ephone Company, Mc. STATEMENT OF ATTESTATION STATE OF OKLAHOMA § COUNTY OF COMANCHE § I, Misti Lindner, the attestator, sign my name to this instrument this 20th day of October 2026, being a duly authorized signatory of Lipan Telephone Company, Inc., do hereby declare and affirm that the …

  6. Electra Telephone Company Project filing

    Project No. 59168 Quality of Service_3Q 2026

    Preview

    U 00 00 Hilliary Eectra Telephone Company STATEMENT OF ATTESTATION STATE OF OKLAHOMA § COUNTY OF COMANCHE § I, Misti Lindner, the attestator, sign my name to this instrument this 20th day of October 2026, being a duly authorized signatory of Electra Telephone Company, do hereby declare and affirm that the attached …

  7. Alenco Communications INC Project filing

    sqreport

    Preview

    PROJE'CT NO. 591'68 'QUARTER ENDING: Septe_-_~ r 30,2026 UTILITY: Alenco C. TELEPHO'NE SERVI~CE'OUALITY RE] REPORT MO'NTHS Aug epI- SERVI'CE 'ORDERS % Regular orders c ~ -jleted in 5 working days % Primary orders c -ted in 5 working days IIL 9956 1 1'0..A, 97% - "- noi o·/ -IJ 99 % 100% 1'00% '% lnstallation …

  8. Border to Border Communications, INC Project filing

    Project No. 59168 Quality of Service_3Q 2026

    Preview

    U Hilliary Border to Border Communicat~ons STATEMENT OF ATTESTATION STATE OF OKLAHOMA § COUNTY OF COMANCHE § I, Misti Lindner, the attestator, sign my name to this instrument this 20th day of October 2026, being a duly authorized signatory of Border to Border Communications, Inc., do hereby declare and affirm that the …

  9. Wes-tex Telephone Cooperative, INC Project filing

    Project No. 59168 - Telephone Service Quality Report for the Quarter Ending September 30, 2026.

    Preview

    TEi TELEPHONE COOPERATIVE RO, BOX 280 · STANTON, TX 79782-0280 · PHONE 432.756-3393 · FAX 432-756-2659 STATEMENT OF ATTESTATION TEXASTELEPHONE SERVICE QUALITY REPORT PURSUANT TO P.U.C. SUBST. RS. 26.54 & 26.81 ' STATE OF TEXAS § PUBLIC UTILITY COMMISSION § § § OF TEXAS § COUNTY OF MARTIN § § BEFORE ME, the undersigned …

  10. Lake Livingston Telephone Company INC Project filing

    Q3 2026 PUC Quality of Service Report

    Preview

    October 19, 2026 Filing Clerk Public Utilities Commission of Texas 1701 North Congress Avenue Austin, TX 78701 Re: Project No. 59168 - Telephone Utilities Service Quality Report Pursuant to 16 TAC §26.54 and §26.81 Dear Filing Clerk: On behalf of Lake Livingston Telephone Company ("Lake Livingston"), please find …

  11. Central Texas Telephone Coop., INC Project filing

    3rd Quarter 2026 Telephone Service Quality Report

    Preview

    O CTTC Central Texas TeleCommunications October 15, 2026 Filing Clerk Public Utility Commission of Texas 1701 N Congress Avenue Austin, TX 78701 RE: Project No 59168 - Third Quarter 2026 Telephone Service Quality Report On behalf of Central Texas Telephone Cooperative, Inc., attached isthe Telephone Service Quality …

  12. South Plains Telephone Cooperative, INC Project filing

    3Q 2026 Service Quality Report

    Preview

    PROJECT NO. 59168 UTILITY: South Plains Telephone Cooperative, Inc. QUARTER ENDING: Sep-2026 TELEPHONE SERVICE QUALITY REPORT REPORT MONTHS Obiective July August September % Regular orders completed in 5 working days 90% 100% 100% 100% % Primary orders completed in 5 working days 95% 100% 100% 100% % Installation …

  13. West Plains Telecommunications INC Project filing

    Service Quality Report Project #59168 (3rd Quarter 2026)

    Preview

    PROJECT NO. 59168 UTILITY: WESI' I'[.A INS -i ]CI.1·.(0,1Mt N](-'.\ i'!ONS. IN( .QUARTER ENDING: September 2026 TELEPHONE SERVICE QUALITY REPORT REPORT MONTI·IS Obiective JULY AUG SEPT % Regular orders coinpleted in 5 working days 90 % 100 % 100 % 100 % %/0 Primary orders completed in 5 working days 95 % 1 (%% 100 % …

  14. Dialtoneservices, L.p. Miscellaneous

  15. Five Area Telephone Cooperative INC Project filing

    Service Quality Report Project#59168 (3rd Quarter 2026)

    Preview

    PROJECT NO. 59168 UTILITY-: FIV]C :\Itl·::\ ~1~]:[.El'11()NI: (:001'1:R.~'I i\'1.. INC.QUARTER ENDING: September 2026 TELEPHONE SERVICE QUALITY REPORT REPORT MONTHS Obiective JULY % Regulai- oidci-s completed in 5 working days 90% /00% 100% 100% % Pnmary orders completecl in 5 working days 95 % 100 % 100 % 100 % % …

  16. Santa Rosa Telephone Cooperative INC Project filing

    Texas Telephone Service Quality Report 3rd Quarter 2026

    Preview

    DOCKET NO. 59168 TEXAS TELEPHONE SERVICE QUALITY REPORT PURSUANT TO P.U.C. SUBT. RS. 26.54 & 26.81 § § § § PUBLIC UTILITY COMMISSION OF TEXAS STATEMENT OF ATTESTATION (2026) STATE OF TEXAS § COUNTY OF WILBARGER § § BEFORE ME, the undersigned authority, on this day personally appeared Lynette Banks representing Santa …

  17. Dell Telephone Cooperative Project filing

    3Q2026 Service Quality Report

    Preview

    Forvis Mazars, LLP 111 S. Tejon Street, Suite 800 Colorado Springs, CO 80903 P 719.471,4290 I F 719.632.8087 forws mazars forvismazars.us October 12,2026 Central Records Filing Clerk Public Utilities Commission of Texas 1701 North Congress Avenue Austin, TX 78711 Re: Project No. 59168 - Telephone Utilities Service …

  18. Eastex Telephone Cooperative, INC. Project filing

    Third Quarter 2026 Service Quality Report

    Preview

    9.stex ~elephone ~ooperative,Inc. "A Phone For Every Farm" "Broadband For Every Barn" October 9,2026 Central Records Filing Clerk Public Utility Commission of Texas 1701 N. Congress Avenue Austin, Texas 78711 Re : Project No . 59168, CY 2026 Dominant Certificated Telecommunications Utility Service Quality Report Under …

  19. Ganado Telephone Company, INC Dba Yk Communications Project filing

    Q3 2026 PUC Quality of Service Report

    Preview

    STATEMENT OF ATTESTATION STATE OF TEXAS § COUNTYOFJACKSON § I, Bill Rakowitz, the attester, sign my name to this instrument this 8th day of October 2026, and being a duly authorized officer of Ganado Telephone Company, Inc., do hereby declare and affirm that the attached 3rd Quarter 2026 Telephone Service Quality …

  20. La Ward Telephone Exchange, INC. Project filing

    3rd Quarter Telephone Service Quality Report

    Preview

    PROJECT NO. UTILITY: 59168 La Ward Telephone Exchange, Inc. QUARTER ENDING: September 30,2026 TELEPHONE SERVICE QUALITY REPORT REPORT MONTHS Obiective July August September % Regular orders completed in 5 working days 90% 100% 100% 100% % Primary orders completed in 5 working days 95% 100% 100% 100% % Installation …

  21. The Livingston Telephone Company, LLC Project filing

    Q3 2026 Quality Service Report for The Livingston Telephone Company, LLC.

    Preview

    PERIOD ENDING: UTILITY: 09/30/2026 PROJECT NO. 59168 TELEPHONE SERVICE QUALITY REPORT Obiective REPORT MONTHS JULY AUG SEPT INSTALLATION OF SERVICE 1. % Primary orders completed in 5 working days 95% 100% 100% 100% 2. % Regular orders completed in 5 working days 90% 100% 100% 97.96% 3. % Service installations completed …

  22. Lts Telecommunications Services (USA) INC. Confidential

    Unredacted - Q3 2026 Telephone Service Quality Report

  23. Lts Telecommunications Miscellaneous

  24. Coleman County Telephone Coop. Project filing

    Telephone Service Quality Report

    Preview

    The following files are not convertible: 3rdqtr2026Copy of Telephone Service Quality Report Template.xls Please see the ZIP file for this Filing on the PUC Interchange in order to access these files. Contact centralrecords@puc.texas.gov if you have any questions.

September 2026

  1. Cumby Telephone Cooperative, INC. Project filing

    2Q 2026 Service Quality Report

    Preview

    PROJECT NO. 59168 Cumby Telephone Co-op. Inc. UTILITY: QUARTER ENDING: June 30,2026 TELEPHONE SERVICE QUALITY REPORT REPORT MONTHS OBJECTIVE April May June 95% 90% 99% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 0% 100% 0% 100% 100% 100% 100% 100% 0% 85% 100% 100% 100% 3.3 33 3.3 3.3 85% 100% 100% 100% 5.9 5.9 …

  2. Cumby Telephone Cooperative, INC. Project filing

    1Q 2026 Service Quality Report

    Preview

    PROJECT NO. 59168 Cumby Telephone Co-op. Inc. UTILITY: QUARTER ENDING: March 31,2026 TELEPHONE SERVICE QUALITY REPORT REPORT MONTHS OBJECTIVE January February March 95% 90% 99% 100% 90% 100% 100% 100% 100% 100% 0% 100% 100% 1% 100% 100% 100% 100% 100% 0% 85% 100% 100% 100% 33 3.3 3.3 3.3 85% 100% 100% 100% 5.9 5.9 5.9 …

  3. Alenco Communications INC Project filing

    Sq Report

    Preview

    PR'OJECT NO 5'9168 .i UTILITY: Alenco Communications, In c. QUARTER EN-DING : __MARCH 3'0 - m6 TELEPHO'NE S-ERVICE'Q'UALIT Y RE P'O'RT REPORIMONTHS - v'C-I_L,* li- VIC IQMk SERVICEO_RUERS _JAN FE] % Regular orders completed in 5 working da % Primary orders completed in 5 working '% Inst . ys '>6 days 95% 96% 191910/ …

  4. Alenco Communications INC Project filing

    Sq Report

    Preview

    PR'OJECT NO. 5 ~ 8 UTILITY: Alenco Comr ·c-at' =I _, Inc. 1 QUARTER ENDIi, .J. JUNE 30 7.07.6 ·.* -1 , 1 TELEPHONE SERVICE'QUALITY REP'ORT REPORT MONTTD .=....LOLI&-.&. 1 SERVICE ORDKit, .. iOD-Iective _APRI MAY JUN- 1 , % Regular orders completed in 5 working dav"* s 0/ % Primary orders co---~ I- ~ eted in 5 working …

  5. Nortex Communications Co. Project filing

  6. Taylor Telephone Cooperative, INC. Project filing

    2Q 2026 Service Quality Report

    Preview

    PERIOD ENDING: UTILITY: Taylor Telephone Coop. Inc. 6/30/2026 PROJECT NO. 59168 TELEPHONE SERVICE QUALITY REPORT Obiective REPORT MONTHS APR MAY JUN . INSTALLATION OF SERVICE 1- % Primary orders completed in 5 working days 95% 100% 100% 100% 2. % Regular orders completed in 5 working days 90% 100% 100% 100% 3. % …

  7. La Ward Telephone Exchange, INC. Project filing

    2nd Quarter Telephone Service Quality Report

    Preview

    59168 PROJECT NO. UTILITY: QUARTER ENDING: La Ward Telephone Exchange, Inc. June 30,2026 TELEPHONE SERVICE QUALITY REPORT REPORT MONTHS Obiective April May June % Regular orders completed in 5 working days 90% 100% 100% 100% % Primary orders completed in 5 working days 95% 100% 100% 100% % Installation commitments met …

  8. The Livingston Telephone Company, LLC Project filing

    TX Q2 Quarterly Trouble Report

    Preview

    UTILITY: PERIOD ENDING: 7/1/2026 PROJECT NO. 59168 TELEPHONE SERVICE QUALITY REPORT Obiective REPORT MONTHS JUN MAY APR INSTALLATION OF SERVICE 1. % Primary orders completed in 5 working days 95% 100% 100% 100% 2. % Regular orders completed in 5 working days 90% 100% 94.4% I 00% 3. % Service installations completed …

  9. Xit Rural Telephone Coop., INC. Project filing

    Q1 Service Quality Report

    Preview

    PROJECT NO. 52944 XIT Rural Telephone Cooperative, Inc UTILITY: 3/31/26 QUARTER ENDING: TELEPHONE SERVICE QUALITY REPORT REPORT MONTHS OBJECTIVE Jan Feb Mar INSTALLATION OF SERVICE % Primary orders completed in 5 working days % Regular orders completed in 5 working days % Service installations completed within 30 days …

  10. PUC Infrastructure Project filing

    Confidential Information Access Form